---
title: "Terms and legal documents | Upfan"
canonical_url: "https://upfan.io/en/legal"
last_updated: "2026-10-14T01:07:10.794Z"
locale: en
meta:
  description: "Upfan terms and the legal documents applicable to European and California purchases."
  "og:description": "Upfan terms and the legal documents applicable to European and California purchases."
  "og:title": "Terms and legal documents | Upfan"
---

**Legal**

# Terms and legal documents

The documents that apply to a purchase are selected from the event venue's real location.

## Europe and global documents

These documents apply to purchases at European venues and also form the base terms for US purchases.

- ### **General terms and conditions**

  Accounts, tickets, payments, attendance, complaints, and refund rules. [**~~Read document ~~**](https://upfan.io/en/terms)
- ### **Privacy notice**

  How Upfan processes personal data and explains privacy rights. [**~~Read document ~~**](https://upfan.dev/privacy/en.pdf)

## United States — California

**US-CA **

California venue purchases use the global documents above plus the three California documents below. The checkout records the version accepted with each purchase.

- ### **California event ticket terms**

  California seller, pricing, admission, cancellation, and transfer terms. [**~~Read document ~~**](https://upfan.io/legal/california/california-event-ticket-terms.pdf)
- ### **California privacy notice**

  California data disclosures, rights, and request methods. [**~~Read document ~~**](https://upfan.io/legal/california/california-privacy-notice.pdf)
- ### **California refund policy**

  Cancellation, postponement, rescheduling, request, and payment timing rules. [**~~Read document ~~**](https://upfan.io/legal/california/california-refund-policy.pdf)